Refund policy
Returns
- Products can be returned within 7 days of delivery.
- Items must be unused, unwashed, and in original packaging with tags intact.
- Returns are accepted only for:
- Damaged products
- Wrong items received
- Manufacturing defects
Non-Returnable Items
The following items cannot be returned:
- Used or washed products
- Items without original tags/packaging
- Sale or clearance items
- Personalized/customized products
Refunds
- Once we receive and inspect your returned item, we will notify you about the approval status.
- Approved refunds will be processed within 5–7 business days to the original payment method.
- Shipping charges are non-refundable.
Exchange Policy
We offer exchanges only for:
- Wrong product received
- Damaged or defective items
Return Process
To request a return or exchange, contact us with:
- Order number
- Reason for return
- Photos/videos of the product (if damaged or defective)
Contact Us
- Email: ajozystore@gmail.com
- WhatsApp: +91 7012601418
- Instagram: @ajozystore