Shipping policy

Shipping Policy – Ajozy.store

Thank you for shopping with Ajozy.store. We are committed to delivering your orders safely and on time.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery times:

  • Within Kerala: 2–5 business days
  • Rest of India: 4–8 business days

Delivery times may vary depending on location, courier availability, weather conditions, or unexpected delays.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Free shipping offers may be available on selected products or promotional campaigns.

Order Tracking

Once your order is shipped, tracking details will be shared via:

  • Email
  • WhatsApp
  • SMS (if available)

Delivery Issues

Please ensure your shipping address and contact details are correct. Ajozy.store is not responsible for delays or failed deliveries caused by:

  • Incorrect address or phone number
  • Customer unavailability
  • Courier-related delays

Damaged or Missing Items

If you receive a damaged package or missing item:

  • Contact us within 48 hours of delivery
  • Share photos/videos of the package and product

Delayed or Lost Shipments

In rare cases, shipments may be delayed or lost in transit. We will coordinate with the courier partner to resolve the issue as quickly as possible.

Contact Us

For shipping-related questions or support: